Privacy Policy
ParkSmart Inc. and its affiliates (“ParkSmart”) respect your right to privacy, and take the steps to ensure that your right to privacy under the Personal Information and Protection of Electronic Documents Act (“PIPEDA”) is protected. Private personal information can be information such as your name, home address, telephone number, e-mail address and financial information (such as credit card information). You may provide us with your Personal Information when you: contact us to discuss the payment of municipal parking tickets, pay and display machine parking charges or monthly parking permits by credit card or cheque. The purpose of this Privacy Policy is to inform you about why we collect Personal Information, and to provide you with contact information should you have any questions or concerns about our Personal Information protection practices.
Why does ParkSmart collect Personal Information?
ParkSmart may collect, use, and disclose your Personal Information to third parties to carry out the activities described below:
Credit card, cheque payments for parking privilege fees and parking ticket payments
Responding to your requests for service regarding payment transactions
Providing you with information regarding your SmartCity® smart card, our pay and display parking equipment, or providing you with a replacement SmartCity® smart card where necessary or the transactions related to the use of your SmartCity® smart card
Completing service transactions with you related to issuance and payment of monthly parking permits and payments for these permits.
Limiting our use and disclosure of your Personal Information
By choosing to provide your Personal Information to ParkSmart, you are consenting to its continued use and disclosure in accordance with the principles outlined in this Privacy Policy. If you prefer that we do not use or disclose your Personal Information for any or all of these purposes, you may notify us of your wishes at any time, subject to any legal or contractual restrictions and requirements, by contacting us as indicated below. A notification that we not use or disclose your Personal Information for particular purposes may affect our ability to provide you with the products and services described above.
Personal Client Information Security
As part of ParkSmart’s privacy policy related to customer information for credit/debit/cheque information we receive and driver’s license information we obtain we limit access to this Personal Information about you to our specific employees who need to know the information to provide the products and services to you. We maintain physical, electronic and procedural safeguards on this type of Personal Information.
Our disclosure of your Personal Information to Third Parties
ParkSmart does not sell, trade in, barter or exchange for consideration any Personal Information it has obtained. ParkSmart will only provide Personal Information to third parties if such Personal Information is used solely for the purposes of providing services to ParkSmart which enable it to provide products and services to you.
How to contact us about your Personal Information
If you wish to withdraw or change your consent to our use and disclosure of your Personal Information, if you wish to review your Personal Information, if you would like to contact us with a complaint regarding our use or disclosure of your Personal Information, or if you would like additional information regarding the privacy practices of ParkSmart, please contact our Privacy Officer at 1-800-361-2646 and ask for the Privacy Officer.
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